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End-to-end Integrated Medicare
Advantage Platform

Encompassing Medicare, Medicaid & MediGap
lines of business

MedAdvantage360

Experience the power of Wipro’s innovative Healthcare BPaaS platform that revolutionizes Health Plan operations. Combining the cutting-edge technology with a dedicated back-office staff, we automate CMS compliance requirements and optimize day-to-day operations, enhancing efficiency and effectiveness in core administrations. With streamlined excellence, your team can focus on delivering exceptional healthcare services to your members.

Wipro's BPaaS (Business Process as a Service) platform encompasses a range of services and capabilities that cater to the needs of diverse healthcare plans, such as Medicare Advantage Plans, Part D Sponsors, Cost Plans, Duals, Special Needs Plans, Medical Savings Account (MSA), Medicaid and MediGap lines of business.

HITRUST Certified.
An Integrated Medicare BPaaS Platform Partner to 100+ Health Plans

Submitting 5 Million+ Monthly Transactions to CMS

100+

Health Plans

350K+

Duals

23M+

Lives

Comprehensive BPaaS platform

Managing Multiple Lines of Business

Medicare Plans

MA, MAPD, MSA, PDP, EGWP, SNP, CSNP, DSNP, DUAL, Standalone Part D & Cost Plans

Medicaid Plans

Medicaid Advantage Plus (MAP)Medicaid Plans, Long Term Care Plans - MLTC & PACE

Medicare Supplement

MediGap / MedSup Plans coverage for coinsurance & deductibles

Transform
Core
Administration

Cutting-edge modular platform connecting integrated journey of a Health Plan

Drive
Efficiency
& Growth

New plan entering into market or existing Health Plan expanding business organically or by acquisition

Stay ahead with
Regulatory
Compliance

HITRUST Certified Application with SSAE compliance and hosted in Tier-3 Data centers

CMS Approved Vendor since 1986

Medicare BPaaS Modular Platform

Streamline Health Plan’s journey

eEnroll360

Enrollment, Commission, HRA

Member Eligibility & Enrollment, Agent Commission Management & HRA

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Member360

Member Management

A Comprehensive Member Management System with multi-channel onboarding

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Revenue360

Revenue
Reconciliation

Accurate and timely reconciliation of Medicare enrollment and payments

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AG360

Appeals
& Grievances

End-to-end Appeals and Grievances System for management of Members and Providers

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EDPS-GT360

Encounter Data Processing & HCC

A Comprehensive Encounter data processing, submission and Risk Adjustment System

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Connect360

API, Data Transfer & Data Integration

Data exchange layer for interoperability, secure data transfer & data insights

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Risk360

HCC Risk analytics solution

A Comprehensive assessment of HCC Risk Trends & opportunity to drive financial outcome

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Provider360

Provider network Management system

Integrated Provider network solution including Provider Management and Credentialing

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Care360

Integrated Care Management solution

Integrated Care Management solution designed to achieve value-based outcomes

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Analytics360

BI, Reports &
Dashboards

Integrated Business intelligence module with custom reporting

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Claims360

Claims Processing & Adjudication

A complete end-to-end solution for claims processing and benefits administration

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Portals

Member and Provider portals

A secure self-service portal that provides access to claims and eligibility information

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6+ Years

Eventless AEP

Unparalleled success in AEP Management through streamlined processes, improved SLAs and increased efficiency

Our Partners

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CASE STUDY

End-to-end BPaaS solution
for a leading Provider
Sponsored Health Plan

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Medicare Advantage

Modernization of a leading BCBS Health Plan

Wipro implemented end-to-end BPaaS platform with Enrollment, Membership, Agent Commissions & Encounters.
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CMS

Leading Medicare Advantage Start-up Plan Implementation

Wipro helped achieve growth objectives and addressed the pressing business needs for Medicare Advantage Health Plan.
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Optimize Medicare member touchpoints to enhance engagement and maintain active involvement throughout the year

Wipro’s Medicare BPaaS platform consists of a set of integrated turnkey modules that enhance core operational efficiency of a Health Plan and achieve consistent cost controls.

The increased focus towards Member engagement is driving Health Plans to identify various touch points and optimize systems to effectively manage the member experience.