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Agency Sales Support for Medicare Sales and Retention Services

40+ years of Licensed Sales Support

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Agency Sales Support

  • Medicare & ACA Marketplace Domain Expertise​
  • Superior Sales Conversion Rates​
  • Reduced Lapse Rates​
  • Low Member Acquisition Costs​
  • Proven Sales Management Best Practices
  • Flexible Service Delivery Models
  • Performance-Based Culture​

The Annual Enrollment Period (AEP) is the busiest time for Medicare Advantage health plans, and more so for the sales and enrollment teams. Due to the limited time window and the competition to engage and enroll members, health plans witness a seasonal peak in the demand for sales and enrollment staff, tapering down by the end of the year.

For more than 40 years, as a National Insurance Agency operating across the US, Wipro's sales and retention agents have helped the clients increase their sales closing ratio, increase persistency/renewal business, expand market reach, and drastically improve the member experience.

Uniquely Supports Various Licensed Sales Support Needs​


Sales Conversion during AEP


Increase in Enrollment Closing Ratio



Licensed to
Support across
all USA Markets

Grow your business with our AHIP Certified & Licensed Sales Agents!

43 Years of Experience as a Healthcare Solutions Company

Specialties in Medicare Advantage, Medicare Supplement, Part D, ACA, Medical, Dental/Vision and Ancillary Products

Licensed to Support Sales and Retention in All 50 states

Sales Agents with 2-15 Life & Health or 2-40 Health License and 7 year Average Tenure with the Company

Approximately 350 Sales Agents with 2X to 3X Expansion During OE

Nearly 60K New Business Sales Calls and 20K Retention Calls / Month during OE / AEP

Engagement Governance Model

Proprietary Agents

Shared Services

Tele-Sales Services

Ten Years Record Retention

Medicare FDR


Code of Conduct, Compliance Policies and FWA

CMS General Compliance Training

OIG Screenings: On-boarded and monthly thereafter

Solution Highlights

Direct To Consumer (D2C)

Broker Support


Direct To Consumer (D2C)
  • Nationally Licensed
  • Consultative Sales
  • Commercial Health
  • Ancillary
  • Medicare
  • ACA Open Enrollment Staffing Scalability
  • Campaign Tracking
  • Detailed Sales Management Reporting
  • Flexible Pricing Options
  • CMS Compliance Oversight
Broker Support
  • New Business Quoting
  • Broker Appointment Facilitation
  • End-To-End Broker Inquiry Support
  • Inforce Business Support
  • Broker Portal Help Desk Support
  • Broker Channel Development
  • Proven Analytical Models Based on Predictive Scoring and Consumer Analytics
  • Dynamic Integration of Internal CRM Data and Third-Party Demographics to Drive Targeted Retention Program Tactics
  • Licensed Retention Consultants
  • Tailored Retention Program Development by Market Segment

Star Rating Consulting

Solution to improve Star Rating of the Health Plan

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Business process outsourcing

Extend your team with our domain staff

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