Agency Sales Support for Medicare Sales and Retention Services
40+ years of Licensed Sales Support
Schedule a DemoMedAdvantage360
Agency Sales Support
- Medicare & ACA Marketplace Domain Expertise
- Superior Sales Conversion Rates
- Reduced Lapse Rates
- Low Member Acquisition Costs
- Proven Sales Management Best Practices
- Flexible Service Delivery Models
- Performance-Based Culture
The Annual Enrollment Period (AEP) is the busiest time for Medicare Advantage health plans, and more so for the sales and enrollment teams. Due to the limited time window and the competition to engage and enroll members, health plans witness a seasonal peak in the demand for sales and enrollment staff, tapering down by the end of the year.
For more than 40 years, as a National Insurance Agency operating across the US, Wipro's sales and retention agents have helped the clients increase their sales closing ratio, increase persistency/renewal business, expand market reach, and drastically improve the member experience.
Uniquely Supports Various Licensed Sales Support Needs
Sales Conversion during AEP
Increase in Enrollment Closing Ratio
States
Licensed to
Support across
all USA Markets
Grow your business with our AHIP Certified & Licensed Sales Agents!
43 Years of Experience as a Healthcare Solutions Company
Specialties in Medicare Advantage, Medicare Supplement, Part D, ACA, Medical, Dental/Vision and Ancillary Products
Licensed to Support Sales and Retention in All 50 states
Sales Agents with 2-15 Life & Health or 2-40 Health License and 7 year Average Tenure with the Company
Approximately 350 Sales Agents with 2X to 3X Expansion During OE
Nearly 60K New Business Sales Calls and 20K Retention Calls / Month during OE / AEP
Engagement Governance Model
Proprietary Agents
Shared Services
Tele-Sales Services
Ten Years Record Retention
Medicare FDR
Compliance
AHIP
Certification
Code of Conduct, Compliance Policies and FWA
CMS General Compliance Training
OIG Screenings: On-boarded and monthly thereafter
Solution Highlights
Direct To Consumer (D2C)
Broker Support
Retention
Direct To Consumer (D2C)
- Nationally Licensed
- Consultative Sales
- Commercial Health
- Ancillary
- Medicare
- ACA Open Enrollment Staffing Scalability
- Campaign Tracking
- Detailed Sales Management Reporting
- Flexible Pricing Options
- CMS Compliance Oversight
Broker Support
- New Business Quoting
- Broker Appointment Facilitation
- End-To-End Broker Inquiry Support
- Inforce Business Support
- Broker Portal Help Desk Support
- Broker Channel Development
Retention
- Proven Analytical Models Based on Predictive Scoring and Consumer Analytics
- Dynamic Integration of Internal CRM Data and Third-Party Demographics to Drive Targeted Retention Program Tactics
- Licensed Retention Consultants
- Tailored Retention Program Development by Market Segment